Agency Services vs Private Hired Employees

Agency
Private Employee
Hiring
Responsible for all advertising, screening referencing and orientation costs. Client is responsible for all costs in relating to the hire of a private employee.
Qualified Personnel
All employees are skill tested before being hired. Personnel are assigned based on their skills and ability. Privately hire employee's skills and qualifications vary. Thus, they may or may not be appropriate for the client's need.
Supervision
All employees are supervised by a Case Manager. The case manager is responsible for establishing the appropriate level of care, to meet the client's need. There is no supervision, except by the client or family.
Insurance
Concept In Care covers all liability, workman's compensation and unemployment. The client has to pay for these coverage's on private employees. This is an addition to the employees wages. This can be up to 30%.
Taxes
Concept In Care pays all Federal, State, and City taxes. The client is responsible for withholding and, Federal, State, and local taxes on private employees. This can be up to 21% additional cost to the client.
Replacement Caregiver
Concepts In Care provides replacement of all caregivers due to illness, vacation, emergency or at the client's request 24 hours per day, 7 days a week. The client must find a replacement for the employee or suffer a gap in their services.
Problems
Concepts In Care handles all problems immediately with the least disruption to the client.

The client or family must resolve all problems relating to the private employee.

Theft
Concept In Care employees are fully insured and bonded. The client or family must resolve all incidents of theft or similar issues personally.
Orientation
Concept In Care provides in-depth orientation to each employee hired. The orientation consists of discussing company policy, procedures conduct, dress code, client rights, grounds for termination and performance standards. The client or family must provide orientation information and training.
Changes in the Client's medical condition
Concepts In Care employees are skilled in observation. They are trained to report any changes or variations in the client's condition immmediately to the case manager / supervisor. Due to the variation in experience and skill level, private employees may not be qualified or trained to notice changes in the clients condition. Delays in proper intervention may create a serious hazard for client or require hospitalization.
Cost of Service
Concept In Care's cost is based on the level of care needed by the client. The cost of service is generally equal or less than cost of privately hired cost. Costs to hire private employees can be higher than utilizing an agency due to recruitment costs, taxes, and insurance costs.
Peace of Mind
Concepts in Care is a client advocate. The agency is strictly regulated by Federal and State guidelines, regarding protection of client's rights and adhering to performance standards. The client and family must protect themselves and be knowledgeable of their rights.

If you have any questions about our services, please contact us.

 

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